Secretary Rick Chandler
Welcome video from Secretary Chandler

A Message From the Secretary About Plain Language

I am pleased to let you know about the Department of Revenue's plain language initiative. Plain language means we have made our notices and letters clearer and easier to understand. These messages now have a simpler layout and use clear instructions and common words to get to the point quickly.

Our goals for using plain language are to:

  • Avoid confusion and minimize questions
  • Eliminate jargon
  • Help people find information faster
  • Present information more accurately
  • Improve compliance with our laws

Thank you for visiting our website today. We look forward to serving you better!

Best wishes,

Secretary signature

Richard G. Chandler
Secretary