Electronic Filing

Advanced Information

  1. How do I electronically file my income tax return?
  2. How do I get help?
  3. How do I know the Department of Revenue received my electronically filed return?
  4. If I do not receive an acknowledgment within three days of transmitting my return, how do I find out what happened to my return?
  5. If I realize that I made a mistake after I transmit my electronic return, what do I do?
  6. I did not receive a Form 1099-G or misplaced it, but I did receive a refund. What is the Payer's name, address and ID number?
  7. If my spouse died in 2013, can I file electronically?

  1. How do I electronically file my income tax return?

    Wisconsin promotes several types of e-filing for individual income taxes. They are professionally prepared electronic returns, online filing, and Wisconsin e-file.

    • Professionally prepared electronic returns. The tax professional collects your income tax information, prepares your tax return, and transmits the return to the Internal Revenue Service (IRS) and the Wisconsin Department of Revenue (DOR). See Electronic Filing Through a Tax Professional for more information.
    • Online filing. If you have access to a computer with a modem or an Internet connection, you can:
      • purchase off-the-shelf tax preparation software that includes an option for electronic filing. Some off-the-shelf software now includes the price of transmitting tax returns electronically.
      • go to the website of a software company that transmits tax returns. The software prepares your tax return for you based on the information you provide. When you are done, you can submit your return. You will be asked for any payment at that time.

        Note: Not all software supports Wisconsin e-filing. See the information concerning web-based filing and off-the-shelf or downloaded software.
    • Wisconsin e-file is the department's free online application that allows individuals to file their state income tax return electronically.
  2. How do I get help?

    For help with your software program:

  3. For help in preparing your taxes:
    Phone: (608) 266-2772
    Email: DORIncome@revenue.wi.gov

    For help with electronic filing:
    Phone: (608) 264-6886
    Email: DORElectronicFiling@revenue.wi.gov

  4. How do I know the Department of Revenue received my electronically filed return?

    You or your tax preparer will receive an electronic acknowledgment from both the IRS and the Wisconsin DOR within 24-72 hours of e-filing.

    If you use the department's free Wisconsin e-file application, you will receive a confirmation number immediately upon successful submission of your tax return.

  5. If I do not receive an acknowledgment within three days of transmitting my return, how do I find out what happened to my return?

    First, make sure your software supports Wisconsin e-filing. If the software does support Wisconsin e-filing, call the software company or inquire online.

    If you are working with a tax preparer, call your preparer.

    You may contact the Wisconsin DOR by phone (608) 264-6886 or email DORElectronicFiling@revenue.wi.gov.

  6. If I realize that I made a mistake after I transmit my electronic return, what do I do?

    The only way to correct an electronic return once it has been transmitted is to file a Wisconsin Amended Tax Return, Form 1X. Amended returns can be filed electronically through Wisconsin e-file. Otherwise, the Form 1X is available on our Individual Income Tax Forms page.

  7. I did not receive a Form 1099-G or misplaced it, but I did receive a refund. What is the Payer's name, address and ID number?

    Payer's Name: Wisconsin Department of Revenue
    Payer's Address: Mail Stop 5-77, PO Box 8949, Madison, WI 53708-8949
    Payer's FEIN: 39-6006491

    You can view and/or print your Form 1099-G at:
    https:ww2.revenue.wi.gov/1099G/Inquiry/request.html

  8. If my spouse died in 2013, can I file electronically?

    Yes, you can. If you are filing as surviving spouse, your software should ask for this information. If you are not filing as surviving spouse, you need to fill in federal Form 1310, Statement of Person Claiming Refund Due a Deceased Taxpayer. If you are having problems filing as surviving spouse, check with your software developer.

FOR MORE INFORMATION PLEASE CONTACT:

WISCONSIN DEPARTMENT OF REVENUE
Electronic Filing Unit
PO Box 8949
Madison, WI 53708-8949
Income Phone: (608) 264-6886
Sales Phone: (608) 266-2776
Fax: (608) 267-1030
Email additional questions to DORElectronicFiling@revenue.wi.gov

December 17, 2013