Wisconsin Sales & Use Tax TeleFile
(File by Phone )

TeleFile allows Wisconsin business owners to file and pay their sales and use tax using a touch-tone phone. This program does not require a personal computer. You can enter your tax information in about 10 minutes or less.

Before filing, read the latest Sales and Use Tax Report. These reports contain information that could affect the filing of your sales and use tax return. To obtain email alerts of new Sales and Use Tax Reports and other important sales and use tax information, sign up for the department's sales and use tax electronic mailing list.

Steps on how to use TeleFile for filing sales and use tax:

  1. Read and follow the instructions in the TeleFile packet. (If you haven't received a packet, download the TeleFile instructions and TeleFile worksheet & payment voucher).
  2. Complete the worksheet and payment voucher.
  3. Call TeleFile using a touch-tone phone.

    (608) 261-5340 (Madison)
    (414) 227-3895 (Milwaukee)
    Long distance charges will apply, if applicable.

  4. Use the completed worksheet during the call to enter your tax information when TeleFile asks for it.
  5. Write the calculated amounts on the worksheet when TeleFile tells you.
  6. At the end of the call, confirm that you wish to file using TeleFile.

Frequently Asked Questions

  1. Who qualifies for TeleFile?
  2. What should I do after I finish the call?
  3. How do I pay the tax due?
  4. Can someone else TeleFile for me?
  5. Do I need to send paper copies of the return when I TeleFile?
  6. Do I need a receipt when I TeleFile?
  7. What if I make a mistake when using Telefile?

  1. Who qualifies for TeleFile?

    All Wisconsin business owners who report Wisconsin sales tax, use tax and consumer's use tax.

  2. What should I do after I finish the call?
    • If you haven't paid using direct debit during the call, pay any tax due.
    • Keep the worksheet along with the confirmation number as your proof of filing. DO NOT MAIL THE WORKSHEET to the department separately or with your payment.
  3. How do I pay the tax due?

    Make your payment on time using one of the three payment options.

    1. Direct Debit. TeleFile allows you to pay a balance due by direct withdrawal from your checking or savings account during the call. To use direct withdrawal, be sure to have your bank's 9-digit routing number and bank account number available.
    2. Credit Card
    3. Paper check or money order. Use the TeleFile payment voucher to make your TeleFile payment by paper check or money order.
  4. Can someone else TeleFile for me?

    If you are unable to use a touch-tone phone, you may have someone assist you in making the telephone call or have your tax preparer TeleFile your return.

  5. Do I need to send paper copies of the return when I TeleFile?

    No. As long as you complete the call and receive the confirmation number at the end, TeleFile satisfies your filing requirements for a Wisconsin tax return. DO NOT MAIL THE WORKSHEET to the department separately or with your payment.

  6. Do I need a receipt when I TeleFile?

    When you TeleFile, you are given a confirmation number. The confirmation number is verification of filing electronically. Be sure to write this number on your TeleFile worksheet.

  7. What if I make a mistake when using TeleFile?

    If you realize the mistake before you receive your confirmation number, hang up, redial, and begin again.

    If you already received the confirmation number, you must file a paper return (Form ST-12) to amend your TeleFile return. Check the box on the top of page 1 to indicate the return is amended. Follow the instructions on page 6 of Form S-114, "Instructions for Wisconsin Sales and Use Tax Return,...".

FOR MORE INFORMATION PLEASE CONTACT:

WISCONSIN DEPARTMENT OF REVENUE
Customer Service Bureau
Mail Stop 5-77
PO Box 8949
Madison, WI 53708-8949
Phone: (608) 266-2776
Fax: (608) 267-1030
Email: DORBusinessTax@revenue.wi.gov

Page last updated December 18, 2013