Division of Income, Sales and Excise Tax

Division Administrator: Diane L. Hardt
Telephone: (608) 266-6798
FAX: (608) 261-6240

Deputy Administrator: Vicki Gibbons
Telephone: (608) 266-3612

The Division of Income, Sales and Excise Tax (IS&E) administers individual income, employee withholding, corporate franchise/income, state and county sales/use, estate, excise, recycling and other tax programs. It also administers the homestead, farmland preservation, earned income and other tax credit programs. The division's mission is to promote voluntary tax compliance, identify and address noncompliance, provide excellent service, and promote fairness and equity in tax administration. The division has approximately 650 permanent employees.

Administration

Includes the Technical Services Section and the Criminal Investigation Section, including Alcohol and Tobacco Enforcement.

Technical Services Section -- directs Division legislative and rule-making activities, coordinates the administration of state tax programs, develops tax forms, publications and administrative rules, leads implementation of law changes, and provides rulings on tax issues.

Section Chief: Nate Weber
Telephone: (608) 266-8025

Criminal Investigation Section -- conducts criminal investigations of individuals suspected of violating Wisconsin tax laws and assists in the prosecution of the offenders. Responsible for enforcing Wisconsin's alcohol and tobacco laws.

Section Chief: Justin Shemanski
Telephone: (608) 266-0286

Audit Bureau

Audits income, sales, withholding, motor vehicle fuel and other excise tax returns, and homestead, earned income and farmland preservation credit claims. The bureau encourages taxpayer compliance through office and field audits that may result in assessments and refunds as appropriate. The bureau provides taxpayer information and assistance.

Bureau Director: Wendy Miller
Telephone: (608) 261-5154

Audit Bureau
2135 Rimrock Road, P.O. Box 8906 Mail Stop 5-257
Madison, WI 53708-8906
Telephone: (608) 266-2772
FAX: (608) 267-0834

Compliance Bureau

Collects all delinquent taxes and collects debts for state agencies, counties and municipalities through refund interception. With the Audit Bureau, it provides taxpayer information and assistance.

Bureau Director: Catherine Bink
Telephone: (608) 266-7879

Compliance Bureau
2135 Rimrock Road, P.O. Box 8901 Mail Stop 4-206
Madison, WI 53708-8901
Telephone: (608) 266-7879
FAX: (608) 261-6226

Customer Service Bureau

Provides accurate and understandable information by responding to taxpayer inquiries, proactively educating customers about the Department's programs and ensuring that Department forms and publications are well-designed and customer friendly.

Bureau Director: Julie Reneau
Telephone: (608) 266-1179

Customer Service Bureau
2135 Rimrock Road, P.O. Box 8949
Mail Stop 5-77
Madison, WI 53708-8949
Telephone: (608) 266-2772
FAX: (608) 267-1030

Tax Operations Bureau

Annually processes over 7 million individual and business tax returns and documents while collecting over $9 billion in Wisconsin tax revenues. Issues over 2.3 million refunds totaling almost $2 billion and additional tax assessments exceeding $60 million each year.

Bureau Director: Erin Egan
Telephone: (608) 261-5235

Tax Operations Bureau
2135 Rimrock Road, P.O. Box 8903
Mail Stop 3-258
Madison, WI 53708-8903
Telephone: (608) 266-2772
FAX: (608) 264-6884

Division of Income, Sales and Excise Tax
Wisconsin Department of Revenue
P.O. Box 8933 Mail Stop 6-40
Madison, WI 53708-8933
Telephone: (608) 266-2772 -- FAX: (608) 261-6240

Last updated April 22, 2013